BrokerWare General Information

BrokerWare is a web-based application that will increase the efficiency of your company. Our software is continuously updated with new features.

Calculating your success one shipment at time!

BrokerWare has mastered every angle of your daily necessities, which include; user friendly dispatch, carrier rating selection, tracking and tracing, detailed administrative reports and organized data storage.

Contact us today to schedule an online demonstration of BrokerWare

Dispatch Tools

• Increase the productivity of your operations staff
• Optimize the carrier selection process

Order Entry - The order entry process is accelerated by showing all the data for the previous shipment entered for that customer. This makes it very easy to select other shippers, consignees and products related to that customer.

Dispatch Links - The dispatch section has links highlighted in red and displays a shipment counter to show work that needs to be attended to right away. This includes customer quotes, dispatches for today, shipments not assigned to a carrier, customer entered orders, and pickups for today. These links help keep dispatchers organized.

Load Posting - When dispatching, shipments can be automatically posted to various load posting boards; GetLoaded, 3sixty Freight Match, Internet Truckstop, 123LoadBoard and Post Everywhere. The posting is automated and does not require re-entering information.

Load Searching - When trying to find a carrier to move a shipment, all the load matching boards can be used for searching for available trucks. While searching, some of the pertinent information is automatically entered.

Carrier Selection

• Improve profit margins
• Expand your carrier database

Least Cost Routing (LCR) - A list of least cost carriers can be generated for a specific shipment. The list is generated based on information saved for the shipment and to the carriers' tariffs. This list will help to immediately find the carrier that will provide the lowest cost service for a shipment.

Carrier Cargo Insurance and Safety - When selecting a carrier, the safety and insurance information is available on the same screen. This will help you make sure that you are using carriers that meet your needs.

Spot Quote Bid Board - Fax & email spot quotes to carriers at a touch of a button. When emailing a spot quote carriers can respond to the quote with a price and/or notes which are automatically posted to bid board.

Customer Quoting - When running the least cost routing (LCR) the customer charges can also be automatically generated allowing you to provide customers with instant quotes. The customer quotes can also be customized from the same screen.

Tracking and Quality Assurance

• Reduce the number of phone calls per shipment
• Leverage automated tracking technology

Active Shipment Board - Instantly see all the shipments currently being moved. Various searching and sorting options help to rapidly locate the desired shipments.

Pro Number Tracking - A tracking hyperlink takes the user to the pro number's tracking information on the carrier's website (pro number & carrier URL has to be provided).

Shipments by Carrier - Showing all the shipments for one carrier allows tracing using a manifest or phone call to be much faster and efficient. One call to a carrier can update multiple shipments.

Batch Shipment Updates - By selecting shipments from a list, you can update the entire group with the click of a button. During the process a confirmation page lets you verify that you have selected all the correct shipments.

Accounting

• Eliminate double entry of freight bills
• Simplify invoice revisions and updates

Eliminates Double Entry - The integration with a third party accounting package (QuickBooks, MAS 90/200) completely eliminates double entry. All information including vendors, customers, sales staff, invoices, commissions, bills and payments is seamlessly transferred to and from the accounting system.

EDI Invoicing - By using EDI (210) data from carriers, the AP invoicing process can be automated. These files can automatically schedule invoices for payment and also provide a tool for auditing carrier charges. No VAN required.

QuickBooks Integration - The integration with QuickBooks completely eliminates the need to enter information multiple times. All information including vendors, customers, sales staff, invoices, commissions, bills and payments are automatically communicated in two directions.

MAS 90/200 Integration - The integration with MAS completely eliminates the need to enter information multiple times. All information including vendors, customers, sales staff, invoices, commissions, bills and payments are automatically communicated in two directions.

Integration Features

• Create and Update AR Invoices (Receivables)
• Create and Update AP Invoices (Payables)
• Create and Update Customers, Vendors and Sales Reps
• Manage AR and AP Payment Status
• Fully Automated (no files to import and export)

Administrative Reports

• Stimulate company growth
• All reports can be exported to Excel

Transaction Reports - The transaction summary report and detail report give a quick or detailed overview of all the shipments that have been tendered. The report can be customized by date and shipment status.

Profitability Reports - This report will give you access to see what carriers, customers and staff have been the most profitable for the company. It gives real time access to the data for any date range.

Export Reports to Excel - Almost every report in the system can be exported to Excel. Once in Excel the reports can be customized using the power of an application that you already know how to use.

Report Builder - The report builder allows you to create and save customized reports. The number of variations and criteria available are endless. This provides another way to manage any aspect of your operation.

Online Customer Portal

• Automate order entry
• Reduce calls to operations staff

Online Customer Service - Customers can be given the ability to log into the system and do many of the functions that would normally require a phone call to your staff. They can do things like entering orders, tracking shipments and printing invoices.

Customer Shipment Tracking - Customers can login and see the most recent tracking information available for all their shipments, which include manual updates and EDI / XML updates. They can either see a summary of all current shipments or view the details for each specific shipment.

Customer Order Entry - Customers can enter all the information for a specific shipment and print a bill of lading without ever calling your office. Using a customer specific address book and product catalog will allow order entry to be fast and easy.

Invoice Printing - Any invoice linked to a customer will be available online. At any time, your customer can login and print or reprint all their invoices. This will save both time and postage.

Online Sales Staff Portal

• Make your sales staff more efficient
• Analyze current sales activity and commission reports

Online Sales Portal - Sales staff can be given the ability to log into the system and do many of the functions that would normally require a phone call. They can do things like entering orders, tracking shipments and view commissions.

Enter Customer Orders - Sales staff are able to enter orders for their customers without having to contact your staff. This will let them generate quotes that are saved in the system and available to other departments. Also, if an order is booked the dispatch team will be automatically notified.

Commissions - All shipments assigned to the rep can be tracked online. The salesperson can view all pending and completed commissions in real time. As soon as a shipment is entered into the system, the salesperson can see the potential commission.

Quoting Tools - Sales staff are provided with various tools to help generate quotes for customers. The tools include Least Cost Routing, Mileage calculators, Maps and access to previous shipments.

Shipment Data

• Improve communication with your staff and customer
• Generate shipment documents automatically

Shipment Profile - This provides one place to view and modify all the information relevant for a shipment. The information includes pricing, documents (BOL, Dispatch and Invoice), addresses and commodities.

Document Storage - Executed documents such as POD's can be attached to shipments. Once scanned into the system the documents can be retrieved by staff and customers then distributed by faxing and emailing.

Shipment Updates - All the stored information for a shipment can be easily modified and updated. This will help keep the information current and help move the shipment through the life cycle.

Faxing - Integrated into the server is a faxing engine that does not require any additional software of phone lines. From any location a BOL, dispatch sheet and other documents can be sent to customers and carriers. No phone line required.

Carrier Data

• Reduce the time spent researching carrier availability
• Simplify safety research and evaluation

Carrier Profile - In one place all types of carrier information can be viewed and modified. Among other things, the information includes; insurance, contacts, tariffs and service areas.

Supplemental Charges - For each carrier, specific charges can be added for any supplemental charge or accessorial charge.

Carrier Notes - The notes provide an audit trail for all carrier information and are automatically created when the information is changed or created.

Service Types - Each carrier can be set to handle multiple types of equipment and services. After setting these types, they can be used to help find a carrier that can service a specific shipment.

Customer Data

• Consolidate customer information and preferences
• Automate quote generation

Customer Profile - In one place, all aspects of a customers account can be viewed and modified. This includes creating new shipments, viewing shipments, financial information and other preferences.

Preferences - Many customer specific preferences can be set reminding your staff about their special needs or circumstances. These include rating notes, lift gate, insurance, invoice style and many other useful pieces of information.

Email Notifications - Shipment Delivery, Pickup Confirmation, Invoice Creation and many other notifications can be automatically sent to customers. The notifications are automatically emailed based on the notification preferences of that specific customer.

Credit Profiles - Credit information can be entered and calculated using all shipments in the system. If a new shipment is booked that pushes a customer over their credit limit, notifications are automatically triggered giving the proper people the ability to stop the shipment before it is picked up.